Client Retention & New Client Onboarding

Ari International L.L.C-FZ

Negotiable

Jumeirah Village Circle (JVC), Dubai, UAE

Full Time

1-2 Years

Any

High-School / Secondary

Posted 14 hours ago

Job Details

**Client Retention & New Client Onboarding**

We are looking for a motivated and professional individual to join our team in a Client Retention & Onboarding role.

**Key Responsibilities:**
- Handle the onboarding process for new clients and ensure a smooth and professional experience.
- Maintain regular communication with existing clients and build strong long-term relationships.
- Follow up with new and existing clients to provide assistance and address their questions.
- Ensure clients understand the company’s services and available support.
- Maintain accurate client records and update the CRM system.
- Coordinate with the relevant internal teams to ensure client requirements are handled efficiently.
- Support client retention through professional follow-ups and relationship management.
- Identify client needs and provide appropriate information and assistance.

**Requirements:**
- Strong communication and interpersonal skills.
- Good English communication skills, both written and verbal.
- Customer-focused attitude with strong follow-up skills.
- Professional, confident, and organized.
- Previous experience in customer service, client retention, onboarding, sales, or relationship management is an advantage.
- Ability to work independently as well as within a team.

**What We Offer:**
- Professional working environment.
- Training and ongoing support.
- Opportunity for career growth and development.
- Competitive salary package based on experience.

Languages

Any

Nationality

Any

Company Size

1-10

Skill