تفاصيل الوظيفة
**Client Retention & New Client Onboarding**
We are looking for a motivated and professional individual to join our team in a Client Retention & Onboarding role.
**Key Responsibilities:**
- Handle the onboarding process for new clients and ensure a smooth and professional experience.
- Maintain regular communication with existing clients and build strong long-term relationships.
- Follow up with new and existing clients to provide assistance and address their questions.
- Ensure clients understand the company’s services and available support.
- Maintain accurate client records and update the CRM system.
- Coordinate with the relevant internal teams to ensure client requirements are handled efficiently.
- Support client retention through professional follow-ups and relationship management.
- Identify client needs and provide appropriate information and assistance.
**Requirements:**
- Strong communication and interpersonal skills.
- Good English communication skills, both written and verbal.
- Customer-focused attitude with strong follow-up skills.
- Professional, confident, and organized.
- Previous experience in customer service, client retention, onboarding, sales, or relationship management is an advantage.
- Ability to work independently as well as within a team.
**What We Offer:**
- Professional working environment.
- Training and ongoing support.
- Opportunity for career growth and development.
- Competitive salary package based on experience.
سي ار ام
اللغة الإنجليزية
حل المشكلات
إدخال البيانات
مهارات الاتصال
إجراءات الانضمام الوظيفي
المبيعات
التفاوض
إدارة الوقت
إدارة العلاقات
العمل ضمن فريق
مايكروسوفت إكسل
خدمة العملاء