customer service representative
Easylife General Trading LLC
النشر منذ 3 أيام
تفاصيل الوظيفة
Customer Service Representative – Job Description
Assist customers by answering inquiries, providing information, and resolving concerns in a professional and timely manner.
Handle customer complaints and provide appropriate solutions while maintaining a positive and respectful attitude.
Respond to customer inquiries through phone calls, emails, WhatsApp, and other communication channels.
Process customer requests, orders, bookings, returns, or service-related concerns accurately.
Maintain accurate records of customer interactions, transactions, and feedback.
Coordinate with other departments to resolve customer issues and ensure smooth service delivery.
Follow up with customers regarding pending concerns, requests, or service updates.
Provide clear information about products, services, prices, policies, and procedures.
Build and maintain good relationships with customers to promote satisfaction and loyalty.
Meet company standards for customer satisfaction, response time, and service quality.
Handle multiple customers and tasks efficiently while maintaining attention to detail.
Identify recurring customer concerns and provide feedback to management for service improvement.
Key Skills: Customer service, communication, problem-solving, active listening, complaint handling, multitasking, time management, teamwork, attention to detail, and basic computer skills.
Assist customers by answering inquiries, providing information, and resolving concerns in a professional and timely manner.
Handle customer complaints and provide appropriate solutions while maintaining a positive and respectful attitude.
Respond to customer inquiries through phone calls, emails, WhatsApp, and other communication channels.
Process customer requests, orders, bookings, returns, or service-related concerns accurately.
Maintain accurate records of customer interactions, transactions, and feedback.
Coordinate with other departments to resolve customer issues and ensure smooth service delivery.
Follow up with customers regarding pending concerns, requests, or service updates.
Provide clear information about products, services, prices, policies, and procedures.
Build and maintain good relationships with customers to promote satisfaction and loyalty.
Meet company standards for customer satisfaction, response time, and service quality.
Handle multiple customers and tasks efficiently while maintaining attention to detail.
Identify recurring customer concerns and provide feedback to management for service improvement.
Key Skills: Customer service, communication, problem-solving, active listening, complaint handling, multitasking, time management, teamwork, attention to detail, and basic computer skills.
اللغة
الهندية, الإنجليزية, العربية, أخرى
الجنسية
نيبالي, سري لانكى, بنغلاديشى, باكستاني, فلبيني
حجم الشركة
51-200
بدلات
تأشيرة عمل
تأمين صحي
مزايا وظيفية حسب قانون العمل الإماراتي
المهارة
إدخال البيانات
طاقة عالية في العمل
العمل الموجه نحو الأهداف
التخطيط الاستراتيجي
خدمة العملاء
- المحاسبة / المالية
- السيارات
- الصحة والجمال
- التنظيف /التدبير المنزلي
- الإنشاءات
- شيف / طباخ
- خدمة العملاء / مركز الإتصال
- إدارة وتحليل البيانات
- التصميم
- سائق / توصيل
- تعليم
- هندسة
- إدارة الفعاليات والمناسبات
- عامل / فنّي
- الموارد البشرية - الإدارة
- تكنولوجيا المعلومات
- خدمات قانونية
- خدمات لوجستية و توزيع
- التصنيع / التخزين
- كابتن بحري / بحار
- التسويق/الإعلان
- الاعلام,الفنون والترفيه
- الطب / الرعاية الصحية
- عقارات
- تشغيل المطاعم
- المبيعات / تطوير الأعمال
- السكرتارية / المكتب الأمامي
- الأمن /الحماية
- رياضة و لياقة
- السفروالضيافة
- أخرى
- يبحث عن عمل
English