Process Executive, Customer service executive
تفاصيل الوظيفة
Dedicated Customer Service professional with 2+ years of high-volume call-centre experience, ready to deliver exceptional client experiences for your team in the UAE.
At Reliance Jio, I handled 80+ inbound and outbound interactions daily while consistently achieving 95%+ CSAT and meeting all SLA targets. I reduced Average Handling Time by streamlining call flows, improved first-call resolution, and maintained audit-ready CRM records for every interaction. My UAE role as a Visa & Immigration Process Coordinator has further sharpened my client onboarding, escalation handling, and follow-up communication skills.
What I bring:
- First-call resolution & escalation handling
- CRM management and accurate data entry
- Client query management, follow-up & status updates 105
- SLA & CSAT optimisation.
- Calm, professional, customer-first communication
Languages: English (Fluent), Hindi (Fluent), Kannada (Native), Malayalam (Intermediate) - suhanatth01atgmaildotcom ideal for serving the UAE's diverse customer base.
Husband-sponsored visa (no sponsorship required), based in Dubai, and available to join immediately. BBA graduate.
I would welcome the opportunity to contribute to your customer service or call-centre team.
Sincerely,
Suhana
At Reliance Jio, I handled 80+ inbound and outbound interactions daily while consistently achieving 95%+ CSAT and meeting all SLA targets. I reduced Average Handling Time by streamlining call flows, improved first-call resolution, and maintained audit-ready CRM records for every interaction. My UAE role as a Visa & Immigration Process Coordinator has further sharpened my client onboarding, escalation handling, and follow-up communication skills.
What I bring:
- First-call resolution & escalation handling
- CRM management and accurate data entry
- Client query management, follow-up & status updates 105
- SLA & CSAT optimisation.
- Calm, professional, customer-first communication
Languages: English (Fluent), Hindi (Fluent), Kannada (Native), Malayalam (Intermediate) - suhanatth01atgmaildotcom ideal for serving the UAE's diverse customer base.
Husband-sponsored visa (no sponsorship required), based in Dubai, and available to join immediately. BBA graduate.
I would welcome the opportunity to contribute to your customer service or call-centre team.
Sincerely,
Suhana
اللغات
كل الخيارات
الجنسية
كل الخيارات
منطقة
الراشدية, دبي, الإمارات
عرض الخريطة
- المحاسبة / المالية
- السيارات
- الصحة والجمال
- التنظيف /التدبير المنزلي
- الإنشاءات
- شيف / طباخ
- خدمة العملاء / مركز الإتصال
- إدارة وتحليل البيانات
- التصميم
- سائق / توصيل
- تعليم
- هندسة
- إدارة الفعاليات والمناسبات
- عامل / فنّي
- الموارد البشرية - الإدارة
- تكنولوجيا المعلومات
- خدمات قانونية
- خدمات لوجستية و توزيع
- التصنيع / التخزين
- كابتن بحري / بحار
- التسويق/الإعلان
- الاعلام,الفنون والترفيه
- الطب / الرعاية الصحية
- عقارات
- تشغيل المطاعم
- المبيعات / تطوير الأعمال
- السكرتارية / المكتب الأمامي
- الأمن /الحماية
- رياضة و لياقة
- السفروالضيافة
- أخرى
- يبحث عن عمل
English