Job Details
Stayfinity Vacation Homes | Motor City, Dubai
Full-time | Office-based
Stayfinity is a growing holiday home management company in Dubai. We are looking for an organised, hands-on Operations Manager with experience in short-term rentals or hospitality to join our team in Motor City.
YOUR RESPONSIBILITIES
• Manage guest communication before, during and after their stay.
• Handle guest complaints professionally and follow through until issues are resolved.
• Coordinate housekeeping, maintenance and other service providers to ensure apartments are guest-ready.
• Manage the onboarding of new apartments, including inspections, setup, inventory checks and coordination with suppliers.
• Monitor apartment standards and resolve operational issues promptly.
• Keep accurate records and ensure clear communication across the team.
WHAT WE ARE LOOKING FOR
• Previous experience in holiday homes, short-term rentals or hotel operations.
• Strong guest communication and complaint-handling skills.
• Excellent organisation and the ability to manage several priorities independently.
• A practical approach to solving problems and strong attention to detail.
• Strong spoken and written English. Additional languages are an advantage.
• Experience with property management systems and booking platforms is an advantage.
HOW TO APPLY
Please submit your updated CV and answer the following questions:
1. What experience do you have in short-term rentals or hospitality? Please include your previous roles and responsibilities.
2. What is your current UAE visa status and visa expiry date? Will you require company sponsorship?
3. Which languages do you speak, and what is your proficiency in each?
4. When can you start, and what is your current notice period?
5. Are you currently based in Dubai and able to work from our Motor City office?
6. What are your monthly salary expectations in AED?