Sales Admin role

Confidential

AED 2,000 - 3,999 per month

Muwaileh Commercial, Sharjah, UAE

Contract (Remote)

1-2 Years

Female

Bachelors Degree

Posted 2 days ago

Job Details

# Sales & Administration Executive – Remote

**Company:** Mercure Valley Real Estate
**Location:** Remote
**Employment Type:** Full-Time
**Department:** Sales & Operations
**Reports To:** CEO / Sales Manager

## About the Role

Mercure Valley Real Estate is looking for a highly organised, proactive and results-driven **Sales & Administration Executive** to join our growing remote team.

This role is ideal for someone who is confident communicating with clients, highly organised, comfortable working with CRM systems and capable of managing both sales follow-up and administrative responsibilities.

The successful candidate will play an important role in ensuring that leads are followed up consistently, clients receive timely communication, sales opportunities are properly recorded, and the team remains organised and accountable.

## Key Responsibilities

### Sales & Lead Management

* Follow up with new and existing leads via WhatsApp, phone, email and other communication channels.
* Respond to enquiries promptly and professionally.
* Qualify leads and identify their property requirements, budget, location and purchasing timeline.
* Maintain consistent follow-up with prospective buyers and investors.
* Schedule calls, Zoom meetings, property viewings and appointments for sales agents.
* Follow up with leads who have not responded and maintain a structured follow-up schedule.
* Identify warm and high-potential leads and escalate them to the relevant sales consultant.
* Maintain accurate records of all lead interactions and sales activity.
* Assist sales consultants in progressing leads through the sales pipeline.
* Follow up on clients after viewings and meetings to identify the next steps.

### CRM & Database Management

* Maintain and update the company's CRM system.
* Ensure all new leads are entered into the CRM accurately and promptly.
* Keep client information, notes, communication history and lead status up to date.
* Track follow-ups and ensure no leads are missed.
* Monitor the sales pipeline and provide regular updates to management.
* Generate basic sales and lead reports when required.

### Administration

* Prepare and organise client documents, forms and contracts.
* Assist with property listings and ensure information is accurate and up to date.
* Coordinate with developers, agents, clients and external service providers.
* Maintain organised digital files and records.
* Assist with invoices, payment follow-ups and transaction administration.
* Support the team with general administrative and operational tasks.
* Prepare weekly activity reports for management.

### Client Service

* Maintain professional and timely communication with clients.
* Assist clients with general enquiries throughout the sales process.
* Ensure clients receive the required information and documentation.
* Provide a professional and positive client experience from initial enquiry through to completion.

## Key Performance Indicators (KPIs)

The successful candidate will be measured on:

* Speed of lead response
* Number of leads contacted and followed up daily
* Lead follow-up consistency
* CRM accuracy and completion
* Number of qualified leads generated
* Appointments and meetings booked
* Conversion of leads into opportunities
* Administrative accuracy
* Client response times
* Weekly sales and activity reporting

## Requirements

* Previous experience in **real estate, sales, administration, customer service or a similar role**.
* Excellent written and verbal communication skills.
* Strong English communication skills.
* Highly organised with excellent attention to detail.
* Confident using WhatsApp, email, Excel/Google Sheets and CRM systems.
* Comfortable making outbound calls and following up with prospective clients.
* Strong follow-up and relationship-building skills.
* Able to work independently and manage multiple tasks remotely.
* Professional, reliable and responsive.
* Strong problem-solving skills.
* Ability to work to targets and deadlines.

### Desirable

* UAE real estate experience.
* Experience with Dubai or Sharjah property.
* Experience dealing with Saudi/KSA clients or property.
* Experience with CRM platforms such as GoHighLevel or similar.
* Knowledge of property developers, sales processes and real estate documentation.
* Experience working remotely with an international team.
* Arabic language skills are an advantage but not essential.

## Working Style

We are looking for someone who is:

**Proactive** – does not wait to be told what needs to be done.

**Organised** – keeps leads, clients, documents and follow-ups properly tracked.

**Sales-focused** – understands that every lead needs consistent follow-up and that administration should support sales.

**Responsive** – communicates quickly with clients and team members.

**Accountable** – takes ownership of assigned tasks and reports progress.

**Professional** – represents Mercure Valley Real Estate professionally at all times.

## Working Hours

**Full-Time Remote Position**

The successful candidate must be available during agreed business hours and be able to respond promptly to clients and the internal team.

Occasional flexibility may be required to accommodate clients in different time zones.

## What We Offer

* Fully remote working environment
* Opportunity to work with an international real estate business
* Exposure to UAE and Saudi Arabian property markets
* Performance-based growth opportunities
* Training and support
* Opportunity to develop into a senior sales/operations position
* Dynamic and entrepreneurial working environment

## How to Apply

Please submit your CV along with a brief introduction outlining your previous sales/administration experience and why you believe you would be a good fit for Mercure Valley Real Estate.

**Only candidates with strong communication, organisation and follow-up skills will be considered.**

Languages

Any

Nationality

Any

Company Size

1-10