Job Details
We are looking for a motivated and results-driven TeleSales Executive to contact prospective customers, promote company products and services, generate sales opportunities, and achieve assigned sales targets. The ideal candidate should have excellent communication skills, a persuasive approach, and the ability to build positive customer relationships over the phone.
Key Responsibilities
* Make outbound calls to potential and existing customers.
* Handle inbound sales inquiries and customer requests.
* Explain products, services, pricing, and promotional offers.
* Identify customer needs and recommend suitable solutions.
* Generate leads, follow up with prospects, and convert them into sales.
* Achieve daily, weekly, and monthly sales targets.
* Maintain customer information and call records in the CRM system.
* Handle customer objections and negotiate effectively.
* Build and maintain strong customer relationships.
* Coordinate with the sales team to improve sales performance.
Typical Performance Indicators (KPIs)
* Number of calls made per day.
* Number of qualified leads generated.
* Conversion rate from calls to sales.
* Monthly revenue and sales targets achieved.
* Follow-up effectiveness and customer satisfaction.
Customer Service
Sales experience