Job Details
Contract Acquisition: Hunt for, negotiate, and close profitable long-term FM contracts (cleaning, MEP maintenance, pest control) with commercial and residential clients.
Lead Generation: Build a strong pipeline of opportunities through cold calling, networking, and responding to tenders (RFPs).
Client Relationships: Act as the primary contact for key clients, ensuring high satisfaction and securing contract renewals.
Operations & Service Delivery
Contract Mobilization: Oversee the smooth setup and launch of new contracts, ensuring staff, equipment, and materials are deployed on time.
Team Management: Supervise, schedule, and train site supervisors, cleaners, and maintenance technicians to ensure optimal performance.
Quality Assurance (QA): Conduct regular site inspections to ensure cleaning and maintenance standards meet both client expectations and company SLAs (Service Level Agreements).
Resource & Inventory Control: Manage budgets for site materials, chemicals, machinery, and tools to minimize waste and control costs.
Health & Safety (HSE): Ensure all on-site operations comply with local health, safety, and environmental regulations.
Problem Resolution: Act as the escalation point to resolve operational issues, tenant complaints, or emergency maintenance requests quickly.
Requirements & Qualifications Experience:
- 5+ years of combined experience in sales and operational management within the Facilities Management (FM) sector.
- Technical Knowledge: Strong understanding of cleaning methodologies, chemicals, and basic MEP (Mechanical, Electrical, Plumbing) systems.Leadership: Proven ability to manage, motivate, and organize large teams of blue-collar workers and supervisors.
- Skills: Excellent negotiation, budget management, and problem-solving skills.
- Mobility: A valid driver's license and vehicle are mandatory for traveling between client sites and the head office.
Analytical Thinking
Administrative Skills
Confidence
Contract Negotiation
Financial Risk
Hospitality
New Business Development
Problem Solving
Customer Management
Communication skills
Inventory Management
Prioritization
Financial Analysis
Hospitality Management
Negotiation
Budgets
KPI Reports
Technical Writing
Negotiating skills
Operations Management
Positive attitude
Requirements Analysis
Planning skills
Time Management Skills
Result Oriented
Quality Management
Relationship Management
Team Management
UAE Driving License
Strategic Planning
Logistics Management
Vendor Management
Procurement
Sales experience
P&L Management
Accountability
Business Development
Multi Tasking
Staffing
Networking experience