Job Details
• Previous experience in - real estate, sales, administration, customer service or a similar role.
• Confident using WhatsApp, email, Excel/Google Sheets and Property management software.
• Tenant & Lease Tracking: screens applicants, Negotiate rental rates, lease renewal terms, and tenancy conditions in accordance with company policies. handles move-in/out inspections.
• Monitored lease expiry schedules and proactively coordinated tenant follow-ups, supporting timely lease renewals and minimizing vacancy risks.
• Rent Collection: Enforces the lease, collects rent, follows up on late payments, and handles the eviction process if necessary.
• Coordinated closely with the Legal Department to manage documentation and follow-up for properties involved in legal proceedings, ensuring timely case progression.
• Maintenance Coordination: Receives tenant complaints, investigate the issue and assign to contractors, follow up with technician and inspect finished work.
• Financial Reporting: Sends a monthly owner's statement showing income and expenses, and issues net rental report.