Operations Coordinator
Handy Matters Technical Services LLC
Posted 15 days ago
Job Details
The Operations Coordinator is responsible for end-to-end coordination and control of the company’s day-to-day operations, ensuring that all projects, teams, and processes run smoothly without CEO involvement in routine operational matters.
This role is execution-focused, authority-driven, and outcome-oriented.
It is not administrative. It is operational leadership.
Key Responsibilities
1. Company Operations Control
Oversee all ongoing projects (design, fit-out, maintenance if applicable)
Monitor daily progress against schedules, scope, and manpower plans
Identify delays, risks, or inefficiencies before they escalate
Ensure smooth coordination between:
Project Managers
Site Supervisors
Designers & Engineers
Procurement & Administration
2. Discipline, Structure & Accountability
Enforce company SOPs, workflows, and reporting systems
Ensure:
Daily site reports are submitted
Weekly progress reports are issued
Snag lists and action items are tracked and closed
Actively follow up with team members to ensure deadlines are met
Escalate only critical issues, always with proposed solutions
3. Authority & Decision Execution
Assign daily priorities across teams and projects
Reallocate manpower and resources within approved limits
Approve routine operational decisions related to scheduling, sequencing, and coordination
Ensure instructions are implemented correctly and on time
(This role does NOT approve contracts, variations, or financial commitments.)
4. Internal Communication Hub
Serve as the central point of operational communication
Filter operational noise before it reaches senior management
Ensure alignment across departments and projects
Maintain clear, professional, and structured communication at all times
5. Reporting & Management Visibility
Provide:
Daily operational summaries
Weekly operations status reports (Green / Amber / Red)
Highlight:
Project progress
Delays and root causes
Upcoming risks and mitigation plans
Ensure management has full visibility without micromanagement
Key Performance Indicators (KPIs)
On-time project delivery rate
Reduction in operational escalations to CEO
100% submission of daily and weekly reports
Reduction of repeated operational issues
Improved coordination between site, office, and procurement
Required Profile
Experience & Skills
2–5 years experience in operations, construction, fit-out, or project coordination
Strong understanding of site operations and workflows
Excellent follow-up, organization, and prioritization skills
Confident communicator, able to push teams respectfully but firmly
Strong reporting and tracking ability (Excel / dashboards / reports)
Problem-solver with a hands-on mindset
Personality & Work Ethic
Proactive and accountable
Calm under pressure
Detail-oriented but execution-focused
Comfortable enforcing rules and chasing deadlines
Loyal to structure, timelines, and company standards
Reporting Line
Reports directly to the CEO / Senior Management
Growth Path
This role is designed to evolve into:
Operations Manager based on performance, ownership, and leadership capability.
Why Join Us
High-impact role with real authority
Direct exposure to leadership and decision-making
Clear growth path within a fast-growing design & fit-out company
Opportunity to build and run structured operations
This role is execution-focused, authority-driven, and outcome-oriented.
It is not administrative. It is operational leadership.
Key Responsibilities
1. Company Operations Control
Oversee all ongoing projects (design, fit-out, maintenance if applicable)
Monitor daily progress against schedules, scope, and manpower plans
Identify delays, risks, or inefficiencies before they escalate
Ensure smooth coordination between:
Project Managers
Site Supervisors
Designers & Engineers
Procurement & Administration
2. Discipline, Structure & Accountability
Enforce company SOPs, workflows, and reporting systems
Ensure:
Daily site reports are submitted
Weekly progress reports are issued
Snag lists and action items are tracked and closed
Actively follow up with team members to ensure deadlines are met
Escalate only critical issues, always with proposed solutions
3. Authority & Decision Execution
Assign daily priorities across teams and projects
Reallocate manpower and resources within approved limits
Approve routine operational decisions related to scheduling, sequencing, and coordination
Ensure instructions are implemented correctly and on time
(This role does NOT approve contracts, variations, or financial commitments.)
4. Internal Communication Hub
Serve as the central point of operational communication
Filter operational noise before it reaches senior management
Ensure alignment across departments and projects
Maintain clear, professional, and structured communication at all times
5. Reporting & Management Visibility
Provide:
Daily operational summaries
Weekly operations status reports (Green / Amber / Red)
Highlight:
Project progress
Delays and root causes
Upcoming risks and mitigation plans
Ensure management has full visibility without micromanagement
Key Performance Indicators (KPIs)
On-time project delivery rate
Reduction in operational escalations to CEO
100% submission of daily and weekly reports
Reduction of repeated operational issues
Improved coordination between site, office, and procurement
Required Profile
Experience & Skills
2–5 years experience in operations, construction, fit-out, or project coordination
Strong understanding of site operations and workflows
Excellent follow-up, organization, and prioritization skills
Confident communicator, able to push teams respectfully but firmly
Strong reporting and tracking ability (Excel / dashboards / reports)
Problem-solver with a hands-on mindset
Personality & Work Ethic
Proactive and accountable
Calm under pressure
Detail-oriented but execution-focused
Comfortable enforcing rules and chasing deadlines
Loyal to structure, timelines, and company standards
Reporting Line
Reports directly to the CEO / Senior Management
Growth Path
This role is designed to evolve into:
Operations Manager based on performance, ownership, and leadership capability.
Why Join Us
High-impact role with real authority
Direct exposure to leadership and decision-making
Clear growth path within a fast-growing design & fit-out company
Opportunity to build and run structured operations
Languages
Any
Nationality
Andorran, Armenian, Austrian, British (UK), Canadian, Danish, Dominican, Dutch (Netherlands Antilles), French, German, Greek, Hungarian, Icelandic, American (US), Argentine, Azerbaijani, Jordanian, Belizian, Kyrgyz, Latvian, Luxembourger, Bosnian, Moldovan, Italian, Puerto Rican, Russian, Lebanese, Mexican, New Zealander, Albanian, Swedish, Tunisian, Belgian, Portugese, Uzbek, Romanian, Seychellois, Spanish, Bulgarian, Syrian, Tajik, Turkmen, Czech, Dutch, Vatican Citizen, Georgian, Kazakh, Ukrainian, Algerian, Australian, Brazilian, Polish, Swiss, Turkish, Venezuelan
Company Size
11-50
Skill
Project Management
Operations Management
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