Associate - Operations & Driver Management

Shipa Delivery Services LLC

AED 2,000 - 3,999 per month

Jebel Ali Industrial Area 1, Jebel Ali Industrial Area, Jebel Ali, Dubai, UAE

Full Time

1-2 Years

Male

Bachelors Degree

Posted 5 hours ago

Job Details

Responsibilities include but not limited to:

• Provide leadership and daily support to delivery assistants; address and resolve operational issues or concerns.

• Consistently engage with delivery assistants to ensure that shipments are delivered in accordance with the Service Level Agreements (SLAs).

• Ensure that the delivery assistants strictly follow the clients' SOPs to prevent any escalations from arising.

•Collaborate with delivery assistants to plan optimized delivery routes for efficient, professional, and hassle-free service.

• Monitor daily fleet operations and team performance; prepare and submit performance reports to the Operations Manager.

• Review and analyze logistics data (e.g., exception reports, delivery volume/hour, hours worked, accident reports) to identify cost-saving and performance improvement opportunities.

• Support both on-road and in-house operations with additional tasks as needed.

Requirements

Your Qualifications

• Bachelor’s degree, preferably in logistics and supply chain management
• Minimum 2 years of fleet management or supervisory experience, required.
• Experience in or exposure to logistics and e-commerce, preferred.

Your Proficiencies

• Team management and leadership skills, including coaching, facilitation, presentation, and team building
• Ability to influence cross-functional teams
• Effective customer interaction and negotiation skills
• Excellent verbal and written communication skills
• Strong computer knowledge—MS Office
• Flexibility and willingness to work extended hours

Languages

Any

Nationality

Any

Company Size

201-500