Job Details
Team leadership
• Supervise, schedule and assign work to the maintenance technicians across all branches
• Plan shift rosters and on-call cover so urgent breakdowns are always covered
• Train technicians on equipment, safety procedures and maintenance standards
• Review job quality and give regular performance feedback
Maintenance planning
• Build and run the annual PPM calendar for kitchen equipment, refrigeration, HVAC and MEP systems
• Prioritise reactive work orders by impact on food safety and operations
• Track equipment condition and recommend whether to repair or replace
• Plan major repairs and shutdowns outside operating hours
Technical oversight
• Lead troubleshooting on complex faults in ovens, refrigeration, gas systems, exhaust hoods and electrical systems
• Verify that repairs are complete and safe before equipment goes back into service
• Support new branch openings with equipment testing, snagging and handover
Contractors and procurement
• Manage AMC contractors (HVAC, fire, pest control, hood cleaning, grease traps) and monitor their performance against the contract scope
• Get and compare quotations for repairs, spare parts and specialist services
• Check contractor job sheets and invoices before approval
• Keep a minimum stock of critical spare parts at each branch
Safety and compliance
• Keep fire safety systems, gas installations and electrical systems compliant with Civil Defence and municipality requirements
• Lead inspection readiness and close out any findings on time
• Enforce lock-out/tag-out, PPE and food-safety practices during all maintenance work
Reporting and budget
• Keep complete maintenance records and the asset register up to date
• Report weekly on PPM completion, open work orders, breakdowns and costs
• Monitor maintenance spend against budget and flag overruns early
Requirements
• 4+ years of maintenance experience in restaurants, bakeries, hotels or central kitchens, including at least 2 years in a supervisory role
• Strong technical knowledge of commercial kitchen equipment, refrigeration, HVAC and low-voltage electrical systems
• Experience managing AMC contractors and multi-site maintenance
• Ability to read MEP drawings and equipment schematics
• Valid UAE driving licence
• Good written and spoken English
Preferred
• UAE experience in the food and beverage sector
• Familiarity with Civil Defence and municipality requirements for food outlets
• HVAC or refrigerant handling certification
• Experience with CMMS or digital maintenance tracking tools
• Proficiency in Excel and basic reporting
Key skills
• Leadership and team coordination
• Structured problem-solving under time pressure
• Cost awareness and solid vendor negotiation skills
• Clear communication with operations teams and management
Working conditions
• Regular travel between branches in Abu Dhabi, Dubai, Sharjah and Ajman
• Hands-on work in kitchens, cold rooms, ceiling voids and on rooftops
• Flexible hours, including night work and on-call escalation for critical breakdowns