Job Details
We are looking for a professional and customer-focused Customer Service Representative to join our team in Dubai. The ideal candidate will assist customers, handle inquiries, resolve concerns, and ensure a positive customer experience.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints in a professional manner.
- Maintain customer records and update databases.
- Follow up on customer requests and feedback.
- Coordinate with internal departments when necessary.
- Ensure high levels of customer satisfaction.
Requirements
- High school diploma or equivalent.
- Good communication and interpersonal skills.
- Basic computer knowledge (MS Office).
- Ability to work in a fast-paced environment.
- Previous customer service experience is an advantage.
- Freshers are welcome to apply.
- Candidates must be currently available in the UAE.
Benefits
- Competitive Salary
- Employment Visa
- Accommodation
- Transportation
- Medical Insurance
- Annual Leave
- Career Growth Opportunities