Job Details
We are looking for an experienced and customer-oriented Automotive Service Advisor to join our team.
Key Responsibilities
* Welcome customers and understand their vehicle service requirements.
* Inspect vehicles and coordinate with technicians regarding repair and maintenance work.
* Prepare service quotations and job estimates.
* Explain repair requirements, costs and timelines to customers.
* Follow up on ongoing jobs and ensure timely vehicle delivery.
* Maintain customer records and service documentation.
* Ensure excellent customer satisfaction and after-sales service.
Requirements
* Previous experience as an Automotive Service Advisor.
* Good knowledge of vehicle maintenance, servicing and repairs.
* Strong communication and customer service skills.
* Ability to coordinate with workshop technicians.
* Good computer skills and knowledge of MS Office.
* Automotive dealership or workshop experience preferred.
* Good English communication skills.
What We Offer
* Competitive salary based on experience.
* Full-time employment.
* Professional working environment.