Job Details
Receptionist & Administrative Assistant
La Maison by Assad – Luxury Men’s Grooming
La Maison by Assad is looking for a professional, organized, and presentable Receptionist & Administrative Assistant to manage the front desk and support the daily administrative and financial operations of the business.
Key Responsibilities
Reception & Customer Service
* Welcome clients professionally and provide a high-end customer experience.
* Manage appointments, bookings, cancellations, and customer inquiries.
* Answer phone calls, WhatsApp messages, and social media inquiries.
* Coordinate the daily schedule between clients and staff.
* Handle customer payments, invoices, receipts, and POS transactions.
* Maintain client records and follow up with customers when required.
Basic Accounting & Administration
* Record daily sales, expenses, and petty cash.
* Prepare simple daily, weekly, and monthly financial reports.
* Maintain organized records of invoices, supplier payments, and expenses.
* Monitor outstanding payments and basic cash reconciliation.
* Assist management with payroll information and staff records.
* Coordinate with the external accountant when required.
Personal / Management Assistance
* Assist the owner with scheduling, reminders, documents, and day-to-day administrative tasks.
* Coordinate with suppliers, contractors, staff, and other business contacts.
* Prepare basic documents, spreadsheets, reports, and correspondence.
* Follow up on tasks and ensure deadlines are completed.
Content & Basic Photography
* Take high-quality photos and short videos of the shop, services, products, and results using a phone or camera.
* Capture before/after content when appropriate.
* Assist with simple Instagram Stories, Reels, and promotional content.
* Organize photos and videos for the marketing/social media team.
Requirements
* Previous experience in reception, administration, hospitality, salon/spa, or a similar customer-facing role.
* Basic accounting/bookkeeping knowledge.
* Comfortable using Excel/Google Sheets, email, WhatsApp, booking systems, and POS systems.
* Good smartphone photography and basic content-creation skills.
* Strong English communication skills; Arabic is an advantage.
* Highly organized, reliable, professional, and detail-oriented.
* Well-presented with excellent customer-service skills.
* Able to handle confidential business and customer information responsibly.
Ideal Candidate
We are looking for someone who can become the operational right hand of management — someone who can manage the front desk professionally, keep administrative and financial records organized, follow up on important tasks, and help maintain La Maison’s premium image both inside the shop and online.