Front office ( Guest Relation Service)

Dubai Silicon Oasis (DSO), Dubai, UAE

Full Time

2-5 Years

Bachelors Degree

Job Details

Customer-centric Hospitality Professional with over 3 years of hands-on experience across front office operations, guest relations, and concierge services within leading luxury hotel brands, including Trident Hotels (The Oberoi Group) and Grand Mercure (Accor). Proven expertise in guest registration, room assignments, VIP handling, complaint resolution, and service recovery. Proficient in industry-standard PMS platforms, including Opera Cloud, Opera PMS V5, MICROS Oracle, and Ecoblize. Awarded the Oberoi CEO Award and Employee of the Year for delivering exceptional guest experiences and operational excellence. Currently based in Dubai on a Visit Visa with Immediate Availability.

Languages

Any

Nationality

Any