IT Support Engineer +9 Years Experience

AED 6,000 - 7,999 per month

Dubai, UAE

Full Time

5-10 Years

Bachelors Degree

Job Details

Dear Hiring Manager,

I am writing to express my interest in opportunities within your esteemed organisation. With over 9 years of experience in IT Infrastructure, End User Computing, and System Administration, I have honed my skills in delivering high-quality technical support and managing complex IT environments. My expertise in Windows Server Administration, Active Directory, and IT Service Management has enabled me to effectively support over 7,000 end users, ensuring timely resolution of incidents and service requests.

In my current role as an IT Support Engineer at CNS, I have successfully managed L1/L2 technical support, collaborated with cross-functional teams, and implemented process improvements to enhance service quality. My previous experiences at QServe IT Solution and Ornix Electromechanical Works have further solidified my capabilities in incident management, mail migration, and user administration, all while maintaining a strong focus on customer satisfaction.

I am also a certified Azure Administrator Associate and CCNA professional, which complements my technical skills and commitment to staying updated with industry best practices. My ability to troubleshoot and resolve issues across various platforms, coupled with my strong understanding of enterprise IT operations, positions me as a valuable asset to your team.

Thank you for considering my application. I look forward to the opportunity to contribute to your organisation and discuss how my background and skills align with your needs.

Sincerely,
Sameer Ali

Languages

Any

Nationality

Any

Location

Dubai, UAE

Show Map

UAE

Jobs Wanted

Information Technology

System Administration

العربية