I am writing to express my interest in the [IT & Customer Service]. With a Bachelor of Information Technology (Honours) from Elrazi University and certifications in CCNA and ITIL 4 Foundation, I bring strong technical expertise combined with proven skills in customer service and administration.
My experience includes: - Network infrastructure setup and troubleshooting - Web development (HTML, CSS, PHP, database integration) - Office365, MS Teams, SharePoint, and endpoint/email security - Professional communication and customer support
I am confident that my background and proactive approach will allow me to contribute effectively to your team. I have attached my CV for your review and would welcome the opportunity to discuss how my skills align with your needs.