Cover letter

AED 8,000 - 11,999 per month

Al Rigga, Deira, Dubai, UAE

Full Time

0-1 Years

Bachelors Degree

Job Details

Dear Hiring Department,

I am a Malaysian Chinese professional, 40 years old, currently based in Dubai, with more than 15 years of extensive experience in management and operations across multiple industries, including banking, e-commerce, warehouse operations, human resources, administration, restaurant management, and digital marketing. I have a solid understanding of the Middle East business environment and practical experience in business operations within the UAE.

Most recently, I served as the HR & Administration Manager at Xiaolongkan Hotpot Dubai, where I was responsible for human resources, administrative operations, visa processing, government liaison, financial payments, procurement, and overall daily business operations.

In addition, I possess over 10 years of experience in e-commerce and warehouse operations, specializing in building operational teams, warehouse systems, and business processes from the ground up (0–1 setup), while improving operational efficiency and workflow management.

Core Competencies

Banking & Financial Services (4+ Years)

* Sales and marketing of banking products
* Customer relationship management and business development
* Internship experience in the Collections Department at Standard Chartered
* Banking product promotion and market expansion

Human Resources & Administration

* Recruitment, interviewing, onboarding, and employee management
* UAE visa applications and government relations
* Payroll, attendance, expense reimbursement, and employee records
* Procurement and vendor management
* Management of operational expenses including DEWA, utilities, telecommunications, and rental payments
* Financial payments and administrative accounting support

Operations & Warehouse Management

* End-to-end e-commerce business setup and operations (0–1)
* Warehouse planning and inventory control
* Logistics coordination and process optimization
* Team leadership and cross-functional coordination
* Operational analysis and continuous process improvement

Digital Marketing & Social Media

* Facebook, Google, and YouTube advertising
* Social media management and content strategy
* Short-form video production and editing
* Successfully built social media channels with over 500,000 followers
* Brand promotion, audience growth, and digital traffic acquisition

Additional Experience

During the COVID-19 pandemic, I also worked with Grab and AirAsia Ride as a ride-hailing driver, while supporting food delivery and merchant operations through GrabFood and Foodpanda. This experience further strengthened my customer service skills, operational knowledge, and understanding of local market dynamics.

Language Skills

* Mandarin Chinese — Native
* English — Professional Working Proficiency
* Cantonese — Fluent
* Malay — Fluent
* Indonesian — Fluent
* Basic Filipino (Tagalog)

My multilingual abilities enable me to communicate effectively with diverse teams and clients across different cultural backgrounds.

Driving

* Valid International Driving Permit
* Over 5 years of overseas driving experience
* Experienced with both left-hand and right-hand drive vehicles
* Available for executive driver, personal assistant, and business support roles

Positions of Interest

I am currently seeking opportunities in Dubai in the following areas:

* Operations Manager
* HR & Administration Manager
* Warehouse & Logistics Manager
* Office Manager
* Business Development Executive
* Operations Executive
* Executive Assistant
* Executive Driver / Personal Driver
* Restaurant Operations Manager
* E-commerce Operations Manager

I am a highly adaptable, hands-on, and results-oriented professional with proven experience in managing teams, improving operational efficiency, and supporting business growth. I look forward to the opportunity to contribute my experience and skills to your organization.

Thank you for your time and consideration. I would welcome the opportunity to discuss how I can add value to your team.

Kind regards.

Languages

Any

Nationality

Any

Location

Al Rigga, Deira, Dubai, UAE

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