Customer Service

salaryNew

AED 4,000 - 5,999 per month

commitment

Full Time

experienceNew

5-10 Years

qualification

Bachelors Degree


Job Details
MOHAMED YAHYA
Customer Service Specialist | Banking & Sales



Date: 23 July 2026

Subject: Application for Customer Service Specialist / Banking & Sales Position

Dear Hiring Manager,

I am writing to express my interest in the Customer Service Specialist, Banking, or Sales position within your esteemed organization. With more than seven years of professional experience in banking, financial services, customer support, and sales, I am confident in my ability to make a valuable contribution to your team.

Throughout my career, I have developed strong expertise in customer relationship management, banking operations, complaint resolution, sales support, and client retention. In my current role as a Credit Card Sales Executive at Money Concept, UAE, I assist customers throughout the application process, provide accurate product information, maintain customer records, and consistently support sales objectives through professional customer engagement.

Previously, I worked as a Sales & Customer Service Specialist at National Dairy Company, where I consistently exceeded sales targets by delivering exceptional customer service and building strong customer relationships. Prior to that, I served as a Senior Customer Service Associate at the National Bank of Mauritania, gaining extensive experience in banking transactions, account services, documentation, and customer support. I also completed a Personal Finance Traineeship with Akiko Global, where I strengthened my knowledge of UAE banking compliance, loan documentation, and customer onboarding procedures.

I am fluent in Arabic, French, and English, allowing me to communicate effectively with customers from diverse cultural backgrounds. My strong interpersonal skills, attention to detail, and commitment to delivering outstanding customer experiences have enabled me to succeed in multicultural work environments in both Mauritania and the United Arab Emirates.

I would welcome the opportunity to discuss how my experience, skills, and dedication can contribute to your organization's continued success. Thank you for considering my application. I look forward to the opportunity to speak with you at your convenience.

Yours sincerely,

MOHAMED YAHYA
Customer Service Specialist | Banking & Sales
Languages
Any
Nationality
Any

Location

Al Badaa, Dubai, UAE
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