Detail-oriented professional with 7 years of total work experience in client services, background ve

salaryNew

AED 4,000 - 5,999 per month

location_new

Dubai, UAE

commitment

Full Time

experienceNew

2-5 Years

qualification

Masters Degree

Job Details
Dear Hiring Manager,
I am writing to express my interest in the position. With 7+ years of
experience as a Senior Executive, Analyst, Senior Executive in Operations,
Executive DMC, Consultant, Trainee Analyst, and Process Executive, I bring
strong client services and data analysis skills. My MBA and multilingual
abilities support my detail-oriented approach.
As a Senior Executive, I dialed prospects, analyzed client needs, scheduled
appointments, cleared queries, closed cases, and prepared monthly reports.
As an Analyst, I received client logs, entered data, corrected errors, completed
100 daily verifications, and managed escalations. As a Senior Executive in
Operations, I analyzed queue data, contacted sources via phone and email,
updated notes, and closed requests by day five.
As a Consultant, I managed FATCA forms, centralized mailboxes, processed
documents through COLT, followed up on rejections, and coordinated
escalations. As a Trainee Analyst, I synchronized securities data using
Bloomberg and Thomson Reuters while ensuring compliance reviews. As an
Executive DMC, I coordinated client requests, handled non-delivery
escalations, attended Pan-India calls, and prepared performance reports.
I began my career as a Process Executive handling high-volume inbound calls
for a major telecom provider, where I identified client queries, troubleshot
products, dispatched engineers to customer residences, and ensured
complete issue resolution. Throughout my career journey, I have
demonstrated strong problem-solving abilities, quick learning, and a
dependable work ethic. I am eager to bring my analytical mindset, process
improvement expertise, and client-centric focus to your organization as a
Associate Analyst. I welcome the opportunity to discuss how my background
can contribute to your team's success.
Thank you for your time and consideration.
Sincerely,
ELIZABETH SESHAM
Languages
Any
Nationality
Any

Location

Dubai, UAE
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