تفاصيل الوظيفة
We are seeking a professional, friendly and customer-focused Front Desk Officer for a 5-star hotel opportunity in Bur Dubai, UAE.
The ideal candidate should have excellent communication skills, a welcoming personality and the ability to provide outstanding guest services in a professional hospitality environment.
Job Responsibilities:
- Welcome guests and assist with check-in and check-out procedures.
- Handle guest inquiries, telephone calls and reservations.
- Maintain accurate guest records and front desk documentation.
- Coordinate with housekeeping and other hotel departments.
- Respond professionally to guest requests and complaints.
- Ensure smooth daily front office operations.
Job Requirements:
- Previous hotel reception or front desk experience preferred.
- Good English communication and interpersonal skills.
- Basic computer knowledge and MS Office skills.
- Professional appearance and customer service attitude.
- Ability to work flexible shifts.
- Applicants must be currently residing in the UAE.
Benefits:
- Accommodation and transportation as per company policy.
- Duty meals.
- Medical insurance.
- Annual leave and other benefits as per UAE Labour Law.
- Career development opportunities.