تفاصيل الوظيفة
Support the sales team and serve customers by handling enquiries, processing orders, and maintaining sales records to help the business meet its revenue targets.
Key responsibilities
• Greet and assist customers, answer product questions, and recommend suitable items
• Process orders, quotations, invoices, and returns accurately
• Respond to enquiries by phone, email, and walk-in; follow up on leads
• Maintain customer records and sales data in the CRM system
• Support the sales team with reports, presentations, and administrative tasks
• Monitor stock availability and coordinate with warehouse or purchasing on replenishment
• Keep displays, pricing, and promotional materials up to date (retail settings)
• Build customer relationships to encourage repeat business
Requirements
• High school diploma or equivalent; diploma/degree in business or marketing an advantage
• 1–2 years' experience in sales, retail, or customer service (entry level considered)
• Strong communication and interpersonal skills
• Proficiency in MS Office; familiarity with CRM or POS systems preferred
• Attention to detail and comfort working with numbers and targets
• Ability to work flexible hours, including weekends in retail environments