تفاصيل الوظيفة
E-Commerce & Digital Brand Executive
1. Job Summary
We are looking for a motivated, creative, and detail-oriented E-Commerce & Digital Brand Executive to manage and develop our company's online sales platforms, website operations, and digital brand presence.
The successful candidate will be responsible for managing our e-commerce platforms, maintaining accurate product listings and inventory, coordinating online orders and invoices, creating engaging social media content, and ensuring consistency across our digital channels.
The ideal candidate should have hands-on experience with Shopify, WooCommerce, WordPress, and QuickBooks, along with good photography, video editing, and social media management skills.
2. Key Responsibilities
A. E-Commerce & Website Management
Manage and maintain the company's online store and e-commerce platforms.
Handle daily operations of Shopify, WooCommerce, and WordPress websites.
Upload new products, including product descriptions, images, pricing, and specifications.
Update product availability, pricing, promotions, and website content.
Monitor online orders, process order information, and coordinate with the relevant departments.
Ensure the website is updated, organized, user-friendly, and functioning properly.
Identify opportunities to improve website performance and online customer experience.
B. QuickBooks & Inventory Management
Manage online sales invoices and coordinate order records with QuickBooks.
Ensure accurate synchronization of product information and inventory between the website and QuickBooks.
Monitor stock availability and update product quantities across online platforms.
Identify and resolve discrepancies between physical stock, website inventory, and accounting records.
Coordinate with the accounts and warehouse teams to maintain accurate inventory information.
Ensure online orders and sales records are properly maintained.
C. Digital Marketing & Social Media Management
Manage and maintain the company's social media accounts.
Plan and create engaging content for Instagram, Facebook, and other relevant digital platforms.
Take high-quality product photographs and videos for social media and website use.
Edit photos and videos to create professional and attractive promotional content.
Prepare social media posts, stories, reels, and promotional campaigns.
Maintain consistent brand identity, presentation, and communication across all digital platforms.
Monitor social media engagement and identify opportunities to increase brand awareness.
D. Brand Development & Content Creation
Maintain the company's premium brand image across all online channels.
Create creative promotional materials for new products, collections, and special offers.
Ensure product images, descriptions, and digital content meet brand standards.
Research digital trends and competitors to improve online visibility and brand positioning.
Support the development and execution of digital marketing strategies.
3. Qualifications & Requirements
2–5 years of relevant experience in e-commerce, digital marketing, or online store management.
Hands-on experience with Shopify, WooCommerce, and WordPress.
Good knowledge of QuickBooks and online inventory synchronization.
Experience managing product listings, online orders, and e-commerce operations.
Basic to intermediate photography and video editing skills.
Experience managing social media accounts and creating digital content.
Good written and verbal communication skills.
Strong organizational and multitasking abilities.
Creative mindset with attention to detail.
Positive attitude, willingness to learn, and ability to work independently and as part of a team.
4. Preferred Skills
Knowledge of Canva, Adobe Photoshop, Illustrator, or similar design tools.
Experience using video editing applications such as CapCut or Adobe Premiere Pro.
Understanding of SEO and website optimization.
Knowledge of Meta Business Suite and social media analytics.
Experience with product catalog management and inventory integrations.
5. Key Performance Expectations (KPIs)
The successful candidate will be evaluated based on:
Accuracy and consistency of website product listings.
Proper synchronization of online stock with QuickBooks.
Timely processing and coordination of online orders.
Quality and consistency of social media content.
Growth in online engagement and brand visibility.
Website maintenance and overall customer experience.
Timely completion of assigned tasks and responsibilities.