Call Center Operator
Sharmax Motors
النشر منذ 2 أيام
تفاصيل الوظيفة
As a Сall Сenter Operator you will be the frontline of an organization. Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation.
Responsibilities:
Manage a high volume of inbound and outbound calls
Escalate customer inquries to other departments and team members when necessary
Provide friendly, courteous service to customers at all times and ensure they finish their call with you satisfied and happy
Keep customers' information accurate and up to date on the CRM system
Work in line with company KPI’s regarding call volume and service levels
Collaborate with other call center representative to improve customer service
Qualifications:
High School Diploma or above
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice
Demonstrated computer skills, able to pick up and learn new software quickly
Native Arabic speaker
Fluent English speaker
Female (strictly!)
Able to multi-task effectively and work in a fast-paced, dynamic environment
Benefits:
Competitive salary package
Visa sponsorship
Responsibilities:
Manage a high volume of inbound and outbound calls
Escalate customer inquries to other departments and team members when necessary
Provide friendly, courteous service to customers at all times and ensure they finish their call with you satisfied and happy
Keep customers' information accurate and up to date on the CRM system
Work in line with company KPI’s regarding call volume and service levels
Collaborate with other call center representative to improve customer service
Qualifications:
High School Diploma or above
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice
Demonstrated computer skills, able to pick up and learn new software quickly
Native Arabic speaker
Fluent English speaker
Female (strictly!)
Able to multi-task effectively and work in a fast-paced, dynamic environment
Benefits:
Competitive salary package
Visa sponsorship
اللغة
الإنجليزية, العربية
الجنسية
اردني, يمني, جزائري, لبناني, مغربي, سوري, تونسي
حجم الشركة
201-500
بدلات
تأشيرة عمل
المهارة
اللغة الإنجليزية
اللغة العربية
- المحاسبة / المالية
- السيارات
- الصحة والجمال
- التنظيف /التدبير المنزلي
- الإنشاءات
- شيف / طباخ
- خدمة العملاء / مركز الإتصال
- إدارة وتحليل البيانات
- التصميم
- سائق / توصيل
- تعليم
- هندسة
- إدارة الفعاليات والمناسبات
- عامل / فنّي
- الموارد البشرية - الإدارة
- تكنولوجيا المعلومات
- خدمات قانونية
- خدمات لوجستية و توزيع
- التصنيع / التخزين
- كابتن بحري / بحار
- التسويق/الإعلان
- الاعلام,الفنون والترفيه
- الطب / الرعاية الصحية
- عقارات
- تشغيل المطاعم
- المبيعات / تطوير الأعمال
- السكرتارية / المكتب الأمامي
- الأمن /الحماية
- رياضة و لياقة
- السفروالضيافة
- أخرى
- يبحث عن عمل
English