Customer service associate/office assistant

salaryNew

2,000 - 3,999 درهم في الشهر

commitment

دوام كامل

experienceNew

5 - 10 سنوات

qualification

ماجستير


تفاصيل الوظيفة
Dear Hiring Manager,

I am writing to express my interest in the Customer Service Assistant position within your organization. With over 5 years of experience in customer service, administration, provider data management, and issue resolution, I am confident in my ability to contribute effectively to your team.

In my previous role as a Senior Customer Service Executive at First Source Solutions Ltd, I managed customer inquiries and escalations, maintained accurate provider data, coordinated with internal teams, and supported operational efficiency. I also provided training and mentorship to junior team members and monitored performance to maintain high customer satisfaction.

Previously, as a Senior Associate at Sutherland Global Services, I handled customer inquiries, processed data changes, maintained data accuracy, and worked closely with quality teams to improve service standards.

I possess strong communication, organizational, problem-solving, and teamwork skills, along with experience in MS Office, Outlook, data management, scheduling, documentation, and administrative support.

I am currently based in Dubai and would welcome the opportunity to discuss how my experience and skills can support your organization.

Thank you for considering my application. I look forward to hearing from you.

Kind regards,
Addagunta Sai Prasanna
Dubai, UAE
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منطقة

الضاحية 11, قرية جميرا الدائرية, دبي, الإمارات
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